For purchases made in over the telephone
For delivery information relating to purchases made telephone please ask when ordering. Charges and lead times vary depending on your location and the type of goods.
For purchases made on online
The delivery lead time for each product is shown on the product’s information page. Delivery prices are calculated once you have added the item to your shopping bag but the information below can be used as a guide.
Free Delivery for Planters
Free delivery is only available on our Handmade & Custom Planters being delivered to UK Mainland Postcodes within 7-14 days of the order date, this may be sooner.
Lead times will vary at busier times of the year.
Free Delivery excludes some areas of Scotland, all areas of Scottish Highlands, and Islands also Northern Ireland and Ireland.
Express Delivery
From 99p. Small item will be sent first class Recorded Royal Mail. You should expect to receive within 1-3 working days.
A signature is usually required on delivery.
Next Day Delivery
From £4.95
* Excludes some bulky items (Garden Furniture & Planters for example)
The majority of our products are available for Next Weekday Delivery. To qualify the following conditions must be met.
- Product must be eligible for Next Day Delivery
- Order is placed before 12:00pm
- All items are in stock and ready for dispatch
- Delivery is to mainland UK (post code exclusions apply)
- Deliveries are not made on Bank Holidays
Some UK post codes can sometimes take up to 48 hours to be delivered and may incur an additional delivery charge.
*For deliveries to Mainland UK. Excludes some bulky products.
Deliver for Furniture & Large Planters 7-14 Days
From £10.00
Some of our products have a slightly longer lead time and can take up to 14 days to be delivered. Once your goods are ready to be sent, we’ll contact you to arrange a suitable delivery day for Furniture, Planters will be sent with tracking information on your order.
*For deliveries to Mainland UK. Excludes some bulky products. Sorry we can only deliver furniture to Mainland UK only.
Scotland
Delivery charges may apply to the following postcodes in Scotland:
AB | KA |
DD | KY |
DG | KW |
EH | LD |
FK | ML |
G | PA & PH |
International Deliveries
Sorry our products can not be delivered outside of the UK.
Important Information For Customers Receiving Items.
All customers must be in to receive their item/s they have ordered, tracking information is always provide for the customer to make sure they can track their item.
If a delivery is attempted but fails, carriers will try a second delivery attempt (and in many cases a third one) before seeking an alternative course of action. After several failed delivery attempts, the company, carrier, or postal service will have the package returned to its place of origin. Once this has happened you the customer is will be liable for a second postage charge if the customer wants to cancel their order then a return delivery charge will be applied to the customers refund for the cost of return postage.
Second Delivery Charge is £15
Delivery Attempted, Customer Cancelled Order Return Postage Charge is £15